FREQUENTLY ASKED QUESTIONS
Providing Everything You Need
Do you accept commissions of original artwork or ceramics?
Yes! Please email me or chat to discuss your request. I take on a limited number of commissions each year.
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Are the commissioned artworks the same price as the ones listed online?
No, commissions are priced slightly higher. They require extra materials and time due to additional creative processes, planning, and meetings with the buyer.
Do you accept custom Framed Print orders?
I accept custom framed print orders on a limited case-by-case basis. I normally drop a few Framed Print collections throughout the year! If you’d like to be notified, subscribe to my email list at the footer of this page.
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CAN I ORDER A CUSTOM PRINT SIZE?
All available prints come in the sizes are provided, If you need a specific size or orientation, contact and we may work to make that happen.
COMMISSIONS & CUSTOM
RETURNS
What is your return policy?
All original artwork and prints are final sale. While I do not accept returns, I want you to be pleased with your purchase! Please let me know if there is any way I can help you by contacting me within 3 days of receiving your order.
Changes and Cancellations:
Please contact me within 24 hours of placing your order if you need to change, update, or cancel your print order. All prints are made-to-order and go into production after 24 hours.
SHIPPING
What is your return policy?
All original artwork and prints are final sale. While I do not accept returns, I want you to be pleased with your purchase! Please let me know if there is any way I can help you by contacting me within 3 days of receiving your order.
Changes and Cancellations:
Please contact me within 24 hours of placing your order if you need to change, update, or cancel your print order. All prints are made-to-order and go into production after 24 hours.
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Do you ship internationally?
Yes! I ship to many different countries. If you don’t see your country, contact me prior to purchasing so that I may add your country to the list. Any additional border fees, duties, and handling fees are the responsibility of the buyer. Please be aware of your country’s taxes and fees applied to the purchase of international goods. If you would like to have your order insured, please contact after your order is placed.
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How and when does Original Artwork ship?
Each original is sealed in a clear fine-art slip and backed with a thick board. Is then wrapped in vellum. Originals ship in a sturdy box or a flat-mailer via DHL or BRT send from Italy (depending on the size and weight) with tracking included. Please expect 1-2 weeks prior to shipping. I do my best to get originals prepped and mailed out as soon as possible!
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Do I Need to Pay Import Fees and Taxes?
For customers outside of the EU, you may need to pay domestic import and tax fees. Each country has its regulations in this regard, so we recommend checking your domestic rules and regulations for more information. Please note that import and tax fees are not within my control.